Frequently Asked Questions
Everything you need to know about shopping with Boden.
What are your standard shipping times?
Standard delivery typically takes 3-5 business days. We also offer express shipping options at checkout if you need your items sooner.
How do I return an item that doesn't fit?
We offer a 365-day return policy. Simply use the prepaid return label included in your package and drop it off at any authorized collection point.
How do I find the right size for me?
Each product page features a detailed 'Size & Fit' guide. We recommend measuring yourself and comparing your results to our specific garment measurements.
Are your clothes ethically sourced?
Yes, we are committed to ethical trade. We work closely with our suppliers to ensure fair wages, safe working conditions, and sustainable manufacturing processes.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and buy-now-pay-later options like Klarna.
Can I track my order once it has shipped?
Absolutely. Once your order leaves our warehouse, you will receive an email with a tracking link to monitor your delivery in real-time.